New Pan was contracted to ship products I purchased from Pennsylvania to Connecticut. I was given a delivery date of December 23rd here it is December 285 phone calls later and still no delivery the ProvidenceRhode Island terminal Is run so poorly that I'm surprised...Read more
I set up a delivery for between 1 - 4 on 11 July. I had to take a half day off of work to make sure that I was there for the delivery. Package never arrived. When I called they simply said "it didn't make it on the truck today." When I asked why, their answer was "I...Read more
I had a supplier ship a consignment through New Penn. They charged me extra for liftgate delivery and inside delivery. The consignment came in yesterday and they did not have a liftgate facilities on that truck. The consignment is 175 lbs, the driver asks me to help...Read more
I hired New Penn through an intermediary freight shipping agent called Freightquote.com to ship goods I sold to customers through my website. They badly damaged the 1st shipment. I submitted a damage claim. Just after I did so, New Penn reweighed the next shipment,...Read more
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